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Groups FAQs

The following FAQs should help you get the most from your visit.
  • Do you have a risk assessment?

    • Yes, we have a general risk assessment which is available to download from the Groups - Health & Safety page.
    • The HSE Code of Practice for Teachers/Trip Organisers which gives advice on how to avoid ill health on farms is also available to download from our website.
  • Can I make a pre-visit?

    • Yes, we allow 2 free adult visits per booking, to allow you to conduct a familiarisation visit.  Simply call us on 01233 861493 and tell us the names of the people visiting, and the date of the visit.
    • Pre-visits are self-guided.
  • Do you have Trailer rides?

    • Trailer rides are available throughout the day, on a first-come first served basis.
    • The trailer leaves from the main paddock.
    • Children must be supervised on the trailer ride.
    • Sorry, wheelchairs cannot be taken on the trailer ride.
  • What attractions are available at the Rare Breeds Centre?

    The following attractions are available:

    • 'Meet the Animals' sessions in the Children's Barn
    • Indoor Soft Play Area (for under 10s)
    • Woodland Walks
    • Creepy Crawly World
    • Butterfly tunnel (open May to October)
    • Aviary
    • Wildlife & Discovery Garden
    • The Mysterious Marsh Venture Trail
    • Aerial runways
    • Hill Fort and Assault Course
    • Tube Maze
    • Pig Racing (April – October at weekends and school holidays)
    • Outdoor Play Area
    • Birds of Prey display (subject to weather)
  • What if it rains?

    • We are an outdoor site, so you should come prepared for wet weather - you'll need wellies.
    • The Benson Barn and the marquee have picnic tables undercover if it is wet.
    • Groups may only eat in the restaurant if buying food in the restaurant.
  • Do we need special clothing?

    • Clothing should be appropriate for a day out on a farm – sensible footwear, a waterproof in case it rains, plus sunscreen and sunhats in summer. Don't forget your wellies if it's wet!
  • Is there a restaurant on site?

    • We have a restaurant onsite. We ask that groups only eat in here if buying food from the restaurant.
    • For eating picnic lunches, picnic tables are located throughout the farm site.
  • Is there good disabled access?

    • Yes.  Disabled minibuses can use the disabled parking bays outside the Admissions gate/shop.
    • We have disabled toilets.
    • Wheelchair access around the main farmyard is good, but some paths in the woods can be difficult to negotiate with a wheelchair.
    • Unfortunately we cannot take wheelchairs on the trailer ride.
  • Is there a gift shop?

    • Yes, there is. Please visit in staggered, small groups, with children supervised by an adult.
    • To save you time, Goody Bags (priced from £2 upwards) can be ordered before your visit and then collected from the shop at the end of the day.
  • Can I use my mobile phone at the Rare Breeds Centre?

    Mobile reception is poor at the Rare Breeds Centre, so you may not be able to use your mobile phone whilst onsite.

  • What if we need to cancel our visit?

    Please tell us ASAP, so we can allow other groups to book in your place.

  • How do we get to the Rare Breeds Centre?

    • The Rare Breeds Centre is situated near Ashford, about fifteen minutes from Junction 10 of the M20 between the villages of Hamstreet and Woodchurch on the B2067.
    • When using Satellite Navigation please update your systems before entering our postcode TN26 3RJ otherwise this may take you to the wrong entrance. Please inform your coach driver of this.
    • There are a few tourist information signs on the roads leading from Tenterden and from Ashford.  Unfortunately, we are not signposted on the M20. Full directions can be found here.